prevent
NEW

prevent the next

dispute

Chargeflow Prevent stops real fraud and abusive customers by leveraging

Chargeflow Prevent stops real fraud and abusive customers by leveraging

post-purchase signals and a global adaptive network to catch digital

shoplifters before chargebacks happen.

get started now  

join early access

Thanks for signing up, we’ll notify you when Prevent goes live for your platform.
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 we’ll notify you when Prevent goes live for your platform.
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Your first 1,000 scanned transactions are FREE
Chargeflow Prevent - Prevent the next chargeback. | Product Hunt
The Problem

Digital Shoplifting Stops Here

Close-up of black concentric circular layers with white dashed arrows curving between the layers.

Friendly Fraud

Prevent abusive “Not Received” or “Not as Described” chargebacks from real buyers.

Friendly Fraud

Illustration of a credit card angled above a dark grid background.Dark translucent credit card with neon green highlights floating above a glowing grid on a black background.

Stolen Card Fraud

Blocks transactions using stolen cards or false identities. (Also known as 3rd Party Fraud)

Stolen Card Fraud

3D rendering of a rotating black coin with a dollar sign surrounded by orbiting arrows on a dark background.

Returns & Refund Abuse

Detect serial returners and refund scammers and decide how to act.

Returns & Refund Abuse

$

5

B+

GMV secured annually

90

%

Average fraud reduction

<0.

1

%

False positive rate

$

100

M+

Revenue loss prevented

2,459

+ Merchants already

signed up.

Don’t get left behind.

300+ reviews

Trusted by 15,000+ fast-growing eCommerce brands, SaaS, and Enterprise companies.

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Shoplifting no longer
happens in stores.
It happens at
checkout.

Digital

Shoplifter

/ DIG-ih-tuhl SHOP-lif-ter / NOUN.

“A customer who deliberately abuses chargebacks, returns, or refund policies to get products without paying.”

Our solution

Block fraud,
not customers

Block stolen cards, friendly fraud, and digital shoplifters in real-time so every sale stays in your pocket.

Digital Shoplifter profile card showing email tom.jackson@acmecorp.com, actor ID #217890, labeled Chargeback Abuser with high risk indicator and risk level bar from low to high.

Identify and block known digital shoplifters the moment they show up

Central circular icon with black and white intertwined shapes, surrounded by dashed arcs and two colored curved lines, one red and one light green.

Stop wasting money on shipping orders likely to be disputed

Three interface buttons with labels: a green 'Accept Order' button with a check icon, a black 'Verify Actor' button with a face icon, and a black 'Cancel Order' button with a cross icon, all on a dark background with green circular patterns.

Automate fraud prevention with next-gen decision engine to verify, cancel or fulfill transactions, automatically

Central green circle with a stylized lightning bolt icon connected by dashed lines to four gray circles showing icons of money, exchange arrows, chat bubbles, and a package with an upload arrow.

Reduce the operational burden of post-fulfillment refunds, reships, and dispute management

Alert message with a warning icon stating 'DIGITAL SHOPLIFTER DETECTED' and a green button labeled 'Take Action' on a dark background with curved lines.

Act on real-time alerts from merchants who’ve already been hit by the same customer

Bar and line graph showing data points from September to March with increasing values peaking in January and February, highlighted in red and black gradient.

Make smarter fulfillment decisions during sales peak periods like BFCM

Network

the Global network that Outsmarts Fraud

Trained by millions. Built for you. Chargeflow’s global network is a living, adaptive system that grows smarter with every order.

Global Network

Trained on data from 15,000+ merchants to spot repeat abusers.

Identity Intelligence

Connects device, IP, email, and payment method behavior across orders.

Real-Time Risk Scoring

Flags suspicious transactions before they turn into chargebacks.

Continuously Learning

Every fraud attempt trains the system to protect you better.

The Problem

how prevent works

Transaction Is Processed

Your customer checks out as usual - no friction, no delays. Prevent operates quietly in the background.

Prevent Engine Analyzes The Transaction

Using AI models trained on Chargeflow’s global network of merchants, Prevent evaluates the transaction’s likelihood of turning into a dispute.

Automatically Cancel, Verify, Or Approve Orders

Chargeflow automatically cancels, verifies or approves orders based on your rules and real‑time Risk Scores, eliminating fraud and keeping checkout smooth.

first 1,000 scanned transactions
are FREE

Stop Digital Shoplifters

Verify

Know Who’s Behind
the Cart

Disrupting Bad-Behavior
It’s not being caught that stops most digital shoplifters - it’s realizing they’ve BEEN SEEN. When we detect pre-shipment anomalies, we enforce suspicious buyers through a unique verification process -

Seamless for loyal buyers, but a clear signal for fraudsters, reducing the likelihood they continue their fraudulent activity by 90%
Black bear cartoon character illuminated by a green spotlight with a green logo in the top right corner against a black background.

Instant Cardholder Verification

Only real buyers can confirm your statement descriptor.

Fully Branded
Experience

Seamless verification that looks and feels like your brand.

Automated,
No Manual Work

Verification is fully triggered and managed by Chargeflow.

Chargeback-Proof High Risk Transactions

Each verification creates strong evidence to fight a future dispute.

Why Prevent

PREVENT VERSUS THE REST

Other Fraud Tools
Pre-transaction checks that hurt approval rates
Unable to detect friendly fraud
Rule-based systems
Isolated systems
Static blacklists
Focuses only on stolen cards
Chargeflow Prevent
Let good orders through, catch bad ones after
Identifies and blocks known digital shoplifters
Next-gen ML & LLM-based algorithms
Global network with more than 15,000 merchants
Dynamic actor graph + identity intelligence
Stops stolen-card fraud and friendly fraud
pricing

Stop Digital Shoplifters

$0.40

$0.20

eCommerce

per reviewed transaction

$0

eCommerce

monthly minimums

$0

eCommerce

setup fees

Your first 1,000 scanned transactions are FREE
works with

Prevent the next chargeback

$5B+

GMV secured annually

90%

Average fraud reduction

<0.1%

False positive rate

get started now  

join early access

Thanks for signing up, we’ll notify you when Prevent goes live for your platform.
Thanks for signing up,
 we’ll notify you when Prevent goes live for your platform.
 the Shopify app opened in a new tab. If not, click here.
Oops! Something went wrong while submitting the form.