Significantly improved chargeback handling and recovery process with their expertise and automation
“Chargeflow was the smoothest regarding pricing and operation – [.c-text-green]I just have to click a button on your dashboard to get the job done.[.c-text-green] It’s not just a solution you pay for. Chargeflow understands what we want and care about, and we care more about dispute rates.”
Increase in win rate
On-time submission rate
Spent managing chargebacks
Revolutionary, fast-rising AI-powered Writing Companion Wordtune has been looking for a reliable solution to its rising chargeback issues. Managing cases in-house proved unsustainable and time-consuming as the team was constantly pulled away from core operations. Fortunately, the solution they sought came from Chargeflow’s automated chargeback platform.
The Wordtune team desperately needed a reliable alternative to their manual chargeback remediation that yielded less than 10% success rate. It wasn’t worth the time their team invested in managing chargebacks in-house. Hiring an external specialist proves to be a costly headache.
Onboarding Chargeflow was easy as it ticked all the right boxes for the team. The 2-click integration also meant the team didn’t need to overhaul existing infrastructure or spend months integrating with new systems. Unlike the whack-a-mole game Wordtune played initially, Chargeflow showed immediate, definitive results.
Wordtune’s chargeback win rates increased by 4.3x and their submission rate has improved to 100% all while seeing a 3x increase in chargeback volumes as they grew. Chargeflow helped improved Wordtune’s bottom-line profit significantly while saving them time to refocus on scaling their business and improving their product.
With Chargeflow’s success-based pricing, transparent processes, user-friendly dashboard, and excellent customer service, Wordtune found they'll make profits no matter what happens.
“I was being hands-on for months, challenging disputes, but my win rate was so poor, it wasn’t worth my time or salary. My time could serve bigger purposes of scaling the business. [.c-text-blue]Trying to find outsourced cheap labor to even justify the cost by a slim margin was a headache.[.c-text-blue] So we looked at some services online. [.c-text-blue]Chargeflow was the smoothest regarding pricing and operation – I just have to click a button on your dashboard to get the job done.[.c-text-blue]
I'd say working with Chargeflow has been particularly helpful. The team does care. [.c-text-blue]It’s not just a solution you pay for, and that’s it. Chargeflow dives into it. They understand what we want and care about, and it turned out that we care more about dispute rates.[.c-text-blue] The dashboard is also cool, and I can see the information I need quickly.“
Join the chargeback revolution.
300%
Increase in win-rate, on average
4X
ROI guarantee
90%
Average reduction in chargebacks
