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Automation

Recover More Chargebacks On Autopilot.

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Say goodbye to chargeback chaos. Chargeflow Intelligence's AI engine seamlessly manages your chargebacks with expert precision. From data collection to submission, our cutting-edge technology handles it all.

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$

130408199

Recovered, and counting…

600+ reviews

Trusted by 20,000+ fast-growing eCommerce brands, SaaS, and Enterprise companies.

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Meet our customers

meet our customers

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

Fully Automated Solution

Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters.

Complete Control

Chargeflow can automate every incoming chargeback– or not. You have full control over which chargebacks Chargeflow manages on your behalf.

Success-Driven Pricing

We only charge for chargebacks we recover, no long-term contracts, no hidden fees, and complete transparency.

100+ Supported Integrations

Seamless, native, and secure one-click integration with the world’s leading payments, eCommerce, and CRM platforms.

How it works

The Flow of
Chargeflow.

From the moment a chargeback is received, through automated data collection, to a victorious resolution powered by AI, without lifting a finger.

01.

Chargeback Received

Your payment processor notifies us about a new chargeback, and we immediately spring into action.

02.

Data
Collection

Chargeflow automatically collects and enriches millions of data points.

03.

Evidence Submission

Our AI collates all the data signals into a compelling evidence package and submits it on your behalf.

04.

Victory Achieved

Chargeflow delivers industry-leading win rates and revenue recovery.

01.

Chargeback Received

Your payment processor notifies us about a new chargeback, and we immediately spring into action.

02.

Data Collection

Chargeflow automatically collects and enriches millions of data points.

03.

Evidence Submission

Our AI collates all the data signals into a compelling evidence package and submits it on your behalf.

04.

Victory Achieved

Chargeflow delivers industry-leading win rates and revenue recovery.

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AI-Driven Chargeback Revolution.

4x your chargeback win rate effortlessly, powered by Chargeflow Intelligence.

AI-Driven Experiments

Chargeflow AI relentlessly runs experiments to uncover the best strategies for your business.

AI Optimization Engine

Watch our AI refine and enhance itself continuously to deliver superior results.

Industry-Specific AI Models

Tailored to fit any business, our AI adapts to your specific industry needs for optimal performance.

Card Scheme AI Component

Expertly aligns with card scheme regulations, powered by top industry experts to build the world’s most robust evidence.

Industry-leading win rate.

Chargeflow delivers industry-leading win rates for our customers. Our advanced AI technology and data-driven approach to submit the most compelling evidence possible maximize the chances of winning each case, helping you recover more and protect your revenue.

Constantly Improving

Automated AI experiments that learn and optimize the results powered by the Chargeflow Network.

Personalized Evidence

We tailor our AI evidence processor to your business and products, adapting to any change in your business and specific needs.

Chargeflow Intelligence

Empower your chargeback management with an AI engine that automatically gathers and organizes evidence, streamlining the dispute process and improving outcomes.

Constantly Improving

Automated AI experiments that learn and optimize the results powered by the Chargeflow Network.

Personalized Evidence

We tailor our AI evidence processor to your business and products, adapting to any change in your business and specific needs.

Chargeflow Intelligence

Empower your chargeback management with an AI engine that automatically gathers and organizes evidence, streamlining the dispute process and improving outcomes.

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Chargeflow automatically collects and enriches thousands of data points from multiple sources. We enhance this data through third parties to strengthen our chargeback evidence and secure the highest possible win rate.

Industry-Specific Models

Leverage AI models tailored for specific industries, ensuring that chargeback solutions are relevant, effective, and precisely tuned to your business needs, and regulation changes, (Compelling Evidence 3.0, e.g.).

Designed by Domain Experts

Decades of expertise and an ever-learning team backed our technology to deliver the best results ever seen in the history of chargebacks since the 80s’.

Industry-Leading Recovery Rate

By utilizing deep integrations, industry expertise, and machine learning technology, we achieve up to 80% higher win rates.

1,000+ Data Points

Chargeflow automatically collects and enriches thousands of data points from multiple sources. We enhance this data through third parties to strengthen our chargeback evidence and secure the highest possible win rate.

Industry-Specific Models

Leverage AI models tailored for specific industries, ensuring that chargeback solutions are relevant, effective, and precisely tuned to your business needs, and regulation changes, (Compelling Evidence 3.0, e.g.).

Integrations

One Click, Forget Chargebacks.

Supporting 100+ integrations

Instantly connect with multiple payment systems and eCommerce platforms using our one-click, native integration solutions.

Shopify Payments
WooCommerce
eBay
BigCommerce
Magento
Wix
Webflow
Weebly eCommerce
Salesforce Commerce Cloud
Squarespace
Etsy
PrestaShop
Volusion
Wix Stores
OpenCart
Shopify Payments
WooCommerce
eBay
BigCommerce
Magento
Wix
Webflow
Weebly eCommerce
Salesforce Commerce Cloud
Squarespace
Etsy
PrestaShop
Volusion
Wix Stores
OpenCart
Recharge
Skio
Bold
Recurly
Chargebee
Paddle
SagePay
AliPay
Recharge
Skio
Bold
Recurly
Chargebee
Paddle
SagePay
AliPay
Gmail
Gorgias
Intercom
Zendesk
Help Scout
Freshdesk
Zoho
Live Agent
HubSpot
Gmail
Gorgias
Intercom
Zendesk
Help Scout
Freshdesk
Zoho
Live Agent
HubSpot

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Smart. Automated. Built to scale.

With all those powerful abilities, Chargeflow Automation provides an end-to-end chargeback management approach, allowing deep business, industry, and card scheme customizations to give the best results that have ever been seen in the industry since the 80s’.

Notifications

Get notified about new won or lost chargebacks, as well as detailed reporting directly to your mailbox.

Win Probability

ChargeScore™  predicts your chances of winning a chargeback based on our ML models.

Compelling Evidence 3.0

Increase the likelihood of winning a chargeback based on our specific VISA-aligned models.

Subscription Support

Whether you are a subscription SaaS or eCommerce business, we have your back. 

Evidence Collection

Our automatic data collection will do 99% of the work for you, if you still need to add additional evidence, it’s built-in.

Chargeback Pipeline

Gain insights on your chargeback pipeline at every single moment with real-time data and BI visibility.

Public API

Enrich every chargeback with additional custom evidence sent via API to Chargeflow.

Multi-Capable

Supporting multi-store and multi-processor. Enjoy an enterprise-level organization dashboard.

Data Protection

Secure by Design.

Chargeflow is secured by design to protect your data and experience the peace of mind of best-in-class security infrastructure, and dedicated 24/7 support by security teams.

Bank-level encryption

AES-256 bit bank-level encryption is used for data at rest and TLS/SSL is used while in transit system-wide.

Enterprise-ready compliance

Chargeflow is SOC II Type 2, GDPR, compliant with data stored in US data centers.

INTERNAL SYSTEMS SECURITY

We perform constant penetration testing on our systems, put code through multiple review cycles, and hide our infra behind a VPC.

Bank-level encryption

AES-256 bit bank-level encryption is used for data at rest and TLS/SSL is used while in transit system-wide.

Enterprise-ready compliance

Chargeflow is SOC II Type 2, GDPR, compliant with data stored in US data centers.

INTERNAL SYSTEMS SECURITY

We perform constant penetration testing on our systems, put code through multiple review cycles, and hide our infra behind a VPC.

Learn more

Inquiry Automation.

Automatically resolve customer inquiries across multiple platforms like PayPal and Klarna, at unparalleled speed and precision, powered by AI.

My order has not arrived yet.

I have ordered an iPhone 15 Pro Max. It has been over 10 days as stated for delivery. I emailed the support email and have not had the issue resolved.

Dear Mr. Tim Cook,

I’m a Dispute Genius at Apple. We've recently been notified of a PayPal dispute associated with your account for the purchase of an iPhone 15 Pro Max (Transaction ID: #APL20231020).

Here are the details of your transaction and shipping for your reference:

- Product: iPhone 15 Pro Max

- Transaction ID: #APL20231020

- Tracking Number: 789012345678901234567890123456

- Delivery Status: Delivered

- Delivery Type: Express

If there's any additional information or documentation that you could provide, it would greatly assist us in speeding up the resolution process. We're here to make this right and ensure you are satisfied with your purchase and experience at Apple Store Online. You are a valued customer, and we want to resolve this matter to your satisfaction as quickly as possible. I am personally overseeing this case and am available to discuss this further should you wish to provide more details. Looking forward to your prompt response.
Best regards, Dispute Genius, 
Apple Store Online
Phone: 1-800-MY-APPLE Your satisfaction is our priority, and we are committed to resolving this matter promptly. 
Thank you for giving us the opportunity to make this right.

Message Chargeflow AI

Chargeflow

Inquiry ID

PP-P-KSB-414384701

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Fully Automated Solution.

Maintain your brand's communication style and consistency.

Multi-Platform Support.

Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.

Tailor Made.

Chargeflow AI learns your shipping and refund policies and acts according to them.

Automatic Resolution.

Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.

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on-brand communication.

Maintain your brand's communication style and consistency.

multi-platform support.

Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.

automatic resolution.

Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.

tailor made.

Chargeflow AI learns your shipping and refund policies and acts according to them.

Get started now

learn more

explore chargeflow

complete chargeback protection.

Explore additional products to complete your chargeback solution.

Toggle switch labeled Chargeflow Alerts turned on, with a bell icon, over a dark background with concentric circles and blue and red curved lines.

Chargeflow Alerts

Reduce chargebacks by 90%, instantly. Powered by the Chargeflow Network, our fully managed solution protects your merchant account from monitoring programs and cuts chargeback costs.

Reduce chargebacks by 90%
Pay only for prevented chargeback
Immediate onboarding and chargeback reduction

learn more

Notification warning that the chargeback ratio is nearing the 1% threshold with a blue Take Action button on a dark background with curved dotted lines.

Chargeflow Insights

Chargeflow Insights gives you a bird's-eye view into your payments and chargebacks, all in a single, powerful dashboard. Unleash the power of AI insights to analyze all your chargebacks in one powerful, unified dashboard.

Powerful unified AI insights dashboard
Free forever
Setup in 60 seconds

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Chargeflow Connect

Centralize and automate chargeback management across your entire platform. Empower merchants with real-time insights, automated disputes, and enterprise-grade protection — all from a single, customizable dashboard. Seamlessly integrate via white-label or API.

Built for fast, developer-friendly integration
Generate new revenue streams
Reduce your merchant portfolio risk

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Chargeflow Prevent

Prevent friendly fraud, digital shoplifting, and abusive customers in real-time before items ship, by leveraging post-purchase signals and our global adaptive network of more than 15,000 merchants to catch digital shoplifters before chargebacks occur.

Real-time risk scoring flags suspicious transactions
Stop shipping orders likely to be disputed
Identify and block known digital shoplifters

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Customer Spotlight

Experience Speaks For All.

eCommerce brands, SaaS, and Enterprise companies.

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The Beard Club

+42.3%
In Recovery Rate
40+
Hours Saved Weekly
97.5%
Reduction in Manual Submission Time

read story

read story

Fanatics

$800K+
in revenue recovered within first year
25+ hrs
Manual work per week saved
2x
increase in chargeback win rate

read story

read story

HexClad

59%
Improvement in recovery rate
199
Hours saved

read story

read story

Obvi

54%
Win rate soared to
$10,427
Recovered in lost revenue
170%
Increased win rate by

read story

read story

Wordtune

4.3x
Increase in win rate
100%
On-time submission rate
0hr
Spent managing chargebacks

read story

Read all Case studies

THE WORLD'S BEST CHARGEBACK PLATFORM

600+ reviews

Join the  chargeback revolution.

300%

Increase in win-rate, on average

4X

ROI guarantee

90%

Average reduction in chargebacks

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