At Chargeflow, security is at the heart of everything we do. Using industry best practices for data encryption at rest and in transit, we protect your sensitive information so you can focus on confidently growing your business.
Chargeflow is secured by design to protect your data and experience the peace of mind of best-in-class security infrastructure, and dedicated 24/7 support by security teams.
MFA provides an extra layer of protection beyond usernames and passwords and is enabled on all Chargeflow accounts with access to sensitive information.
Chargeflow conducts regular penetration testing with trusted third-party experts to identify and address potential vulnerabilities, ensuring the strength and reliability of our security systems and controls.
We use OAuth 2.0 for secure integrations with platforms, allowing you to control and revoke Chargeflow’s access directly from your dashboards.
All data in Chargeflow’s systems is encrypted at rest using AWS encryption with AES-256, and communication is secured using TLS protocols.
Chargeflow provides a dedicated support portal for quick access to resources and issue resolution, along with 24/7 monitoring to proactively detect and address potential threats, ensuring uninterrupted security and performance
Chargeflow maintains stringent controls for data security, confidentiality, and availability, with continuous security assessments to ensure operational effectiveness over time.
Chargeflow adheres to GDPR and other global privacy standards, implementing robust data protection measures, access controls, and comprehensive compliance reporting.
Chargeflow provides regular cybersecurity awareness training to all employees, ensuring they understand how to recognize and respond to phishing attacks, social engineering, and other threats.
Maintain your brand's communication style and consistency.
Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.
Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.
Chargeflow AI learns your shipping and refund policies and acts according to them.
Chargeflow’s infrastructure is hosted on Amazon Web Services (AWS), providing a robust and secure environment. AWS data centers feature multiple layers of physical security, including:
Chargeflow employees don’t have physical access to AWS data centers or equipment. For security reasons, we do not disclose the exact locations of these data centers. You can view our trust page and privacy policy for more information.
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Increase in win-rate, on average
4X
ROI guarantee
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Average reduction in chargebacks
