
Friendly Fraud
Friendly Fraud

New in 2.0Stolen Card Fraud
Stolen Card Fraud

Prevent 2.0 scans your Shopify orders for friendly fraud, stolen cards, and more, after checkout but before you ship.


New in 2.0
10x: measured by disputed orders caught, compared with the previous generation of Prevent on the same Shopify Payments orders. Free fraud scanning for your first 1,000 transactions, for merchants new to Prevent, through December 31, 2026.
Prevent 2.0 is live for Shopify merchants.
Don’t get left behind.
Definition
/ DIG-ih-tuhl SHOP-lif-ter / NOUN.
“A customer who deliberately abuses chargebacks, returns, or refund policies to get products without paying.”
Block stolen cards, friendly fraud, and digital shoplifters in real-time so every sale stays in your pocket.
Identify and block known digital shoplifters the moment they show up

Stop wasting money on shipping orders likely to be disputed
Automate fraud prevention with next-gen decision engine to verify, cancel or fulfill transactions, automatically

Reduce the operational burden of post-fulfillment refunds, reships, and dispute management

Known repeat offenders: new to your store, not new to filing disputes.

Make smarter fulfillment decisions during sales peak periods like BFCM
Trained by millions. Built for you. Chargeflow’s global network is a living, adaptive system that grows smarter with every order.
Global Network
Trained on data from 20,000+ merchants to spot repeat abusers.
Identity Intelligence
Connects device, IP, email, and payment method behavior across orders.
Real-Time Risk Scoring
Flags suspicious transactions before they turn into chargebacks.
Continuously Learning
Every fraud attempt trains the system to protect you better.
Instant Cardholder Verification
Only real buyers can confirm your statement descriptor.
Fully Branded
Experience
Seamless verification that looks and feels like your brand.
Automated,
No Manual Work
Verification is fully triggered and managed by Chargeflow.
Chargeback-Proof High Risk Transactions
Each verification creates strong evidence to fight a future dispute.
On every Shopify store you run with Shopify Payments.
Prevent 2.0 checks every order after checkout and before fulfillment. Each order is scored for friendly fraud and stolen cards using Chargeflow Network Intelligence, so you know whether it’s safe to ship.
Prevent is $0.10 per scanned transaction, with no monthly minimums and no setup fees. Free fraud scanning for your first 1,000 transactions, for merchants new to Prevent, through December 31, 2026.
Your rules decide. Good orders ship as usual. When an order needs a closer look, Prevent can hold it: the order stays open in Shopify, tagged chargeflow-hold, with no permanent changes, so you can check it before you ship. Orders with clear evidence of fraud are canceled in Shopify before they ship, and the customer hears from you or Shopify, like any canceled order.
Prevent 2.0 catches 10x more fraud and abuse than the previous generation. It’s measured by disputed orders caught, on the same Shopify Payments orders. Most disputes don’t claim fraud at all. The buyer says it never arrived, wasn’t as described, or that they didn’t mean to renew. Prevent 2.0 scans for those too.
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Prevent the next chargeback
10x
More fraud and abuse caught before fulfillment
1,000
Free fraud scanning for merchants new to Prevent, through Dec 31, 2026
0
Added steps at checkout for your customers