Trusted by 5,000+ Businesses
PayPal Dispute Automation
Take the burden of PayPal disputes off your shoulders. Chargeflow collects, analyzes and submits evidence for PayPal inquiries and chargebacks autonomously.
Get started in 2 minutes, no demo required.
4x ROI Guarantee
Fully Automated PayPal Inquiries & Claims
No Contracts or Commitments
JOIN THE WORLD'S LEADING Businesses
Why Chargeflow?
Fully Automated
Chargeflow was built with automation from the ground up. We take all the necessary actions to help settle every PayPal dispute in your favor.
ROI Guarantee
We offer ROI Guarantee, so you can rest-assured you will see positive ROI when using Chargeflow. This guarantee is baked into our pricing model. This is how much we believe in our technology.
Time-Saving
Take back control of your operational overhead and free yourself from the burden of managing your own PayPal disputes.
Success-Based
We only charge you for successful chargeback outcomes. If we don't win a PayPal dispute you don't pay. No hidden fees, no flat rates, no subscription or contracts. Try Chargeflow risk-free!
ChargeScore®
Gain deeper insights and forecast your business cash flow by having projections into how much money you are expected to recover from ongoing PayPal disputes.
Secure
Trust and safety are our highest priority. Chargeflow is SOC-2, GDPR compliant and uses the official PayPal OAuth 2.0 API.
The old way:
Without Chargeflow
1.
Buyer creates a dispute in PayPal's Resolution Center
2.
You try and convince them to close the dispute, while going back-and-forth for 5-10 messages, and end up spending valuable hours on each dispute.
3.
After not agreeing on a solution, the customer escalates the dispute to a claim with PayPal and now you need to prove why this dispute should be settled in your favor.
4.
Experience and response quality will make or break the result of the claim process. If your dispute team is not professional enough, you may end up losing a lot of money as more and more disputes come in.
Key Downsides:
Time Waste
Time equals money, and you really don't want to waste your time manually managing disputes
Lower win-rate
Unprofessional and inexperienced teams lead to bigger unnecessary losses due to disputes and chargebacks
Lost Focus
Your focus is shifted towards dispute recovery instead of serving your customers and growing your business
With Chargeflow
The new way:
With Chargeflow, you can shift your focus to more important aspects of your business such as making a better product, delivering exceptional experience, and growing your customer base.
1.
Integrate
Connect your eCommerce platform and your PayPal account to Chargeflow with a simple integration.
2.
We’ll take it from here.
That's it, you can now sit back, relax, and focus on building and growing your business.
But, What Really Happens?
We knew you'd ask.
Our AI-driven system automatically calculates the best possible dispute strategy for your business based on various factors such as: your historical dispute performance, your store type, the disputed reason and much more.
Then, our system generates custom dispute responses that gets doubled-checked by our dispute experts before they are sent out. We take care of the entire process, from inquiry to claim, and we make sure you are in the best position for PayPal to settle the dispute in your favor.
FAQ
Which part of the disputes does Chargeflow handle?
Chargeflow handles the complete dispute cycle, from the moment a dispute is created (inquiry) and if it is escalated to a claim.
At the inquiry stage, Chargeflow tries to work together with the buyer to agree on a solution that is satisfactory by both sides, based on the reason, outcome and available evidence. If a dispute is not settled at the Inquiry stage, our system automatically gathers all the required compelling evidence and submits it to PayPal for a review in order to settle the dispute in your favor.
At the inquiry stage, Chargeflow tries to work together with the buyer to agree on a solution that is satisfactory by both sides, based on the reason, outcome and available evidence. If a dispute is not settled at the Inquiry stage, our system automatically gathers all the required compelling evidence and submits it to PayPal for a review in order to settle the dispute in your favor.
Can I handle the dispute myself?
You can choose to opt out of Chargeflow dispute management per each dispute in our system. You can change this settings in the dispute page.
What happens if I lose a dispute?
If you lose a dispute that you think should have been settled in your favor, Chargeflow automatically appeals the decision for you, and supplies PayPal with additional evidence to overturn the case in your favor.
What if the customer is right?
We always strive for a balance between helping settle a dispute in your favor and keeping the customer satisfied. If the customer is right, we will try to find a mutual solution that is acceptable by both sides. If needed, we will contact you or your support team to find out the best course of action.
HexClad Case Study
HexClad.com
See how Chargeflow helped HexClad prepare for holiday chargeback spikes.
Chargeflow helped eliminate all the manual work HexClad was investing in preparing dispute evidence and helped improve win rates.
Improvement in recovery rate
59%
Hours Saved
199
Wordtune Case Study
wordtune.com
See how Wordtune’s chargeback win rates increased by 4.3x and their submission rate has improved to 100%, all while a 3x increase in chargeback volumes as they grew.
Chargeflow helped improve Wordetune’s bottom-line profit significantly while saving them time to refocus on scaling their business and improving their product.
Win Rates Increase
4.3x
Submission Rate
100%
Chargeback Volume
3x
Join hundreds of eCommerce brands using Chargeflow to automate and recover chargebacks.
4x ROI Guarantee
Instant Setup
Fully Hands-Off Solution
Chargeflow is the world's first fully automated chargeback management service, designed specifically for eCommerce merchants.
Company
ContactBlogPartnersOur StorySecurityCareers WE’RE HIRING!Terms & PrivacyStatusHelp CenterAPI DocumentationChargeback EncyclopediaChargeback Reason Codes
Use Case
