Rejuvia Improves Their Win Rate by 228% With Chargeflow

In the crowded eCommerce space, effective chargeback management is an absolute necessity. This was a significant issue for Rejuvia, one of Philadelphia's fastest-growing health and wellness brands. Started in 2018, Rejuvia quickly garnered attention for their natural wellness products that were crafted to enrich the lives of its customers. However, as they accumulated a larger customer base, chargeback management became burdensome and labor-intensive — impeding their growth.

An Outdated Manual Process

Rejuvia​ ​was handling most of its chargeback management manually, and it was creating a great burden on the team. Despite their efforts and hard work, their win rate was pretty low and it surely didn’t equal the effort they invested. They were consuming a lot of time, and they received chargebacks that kept flowing in and it was clear the needed a solution to solve this issue. Free them from manual work that was bogging them down and guarantee of an uplift in their chargeback win rate.

Enter Chargeflow Automation: The Game-Changer

This all changed when they started using Chargeflow and in fact, their entire approach to chargebacks transformed. They were able to automate their chargeback process which increased their chargeback win rate all the way up to 82%, a massive leap of +228% from where they first started! The time savings were even more spectacular—94 hours were reclaimed from manual processing, allowing Rejuvia the ability to focus on building their business.

Why This Matters

For businesses like Rejuvia, where every additional hour and percentage point can be the difference between success or failure, Chargeflow didn't just enhance their efficiency process but they changed the trajectory of their growth.

Searching for more… The Bigger Picture?

The highlights above only scratch the surface of how Chargeflow made Rejuvia a much more profitable enterprise. If you're ready to see similar changes to transform your business then it's time to get to know Chargeflow. Make changes today and transform your business.

‍Get started with Chargeflow to turn your chargeback process into an unstoppable growth driver.