Feb 28, 2025

PayPal Statistics and Facts 2025 (Updated)

Tom-Chris Emewulu

Marketing Lead, Chargeflow

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TL;DR:

This research provides a detailed overview of PayPal statistics, facts, and figures for 2025. You'll get factual data & insights into PayPal operations.

PayPal has been revolutionizing commerce for over 25 years now. Since its humble beginning as Cofinity in 1998, the payment giant has grown into a formidable two-sided network powering eCommerce for individuals and companies in over 200 markets worldwide.

This research provides a detailed overview of PayPal statistics, facts, and figures for 2025. You'll get factual data and insights into PayPal’s revenue growth, userbase, market share, and more. We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

Top Line PayPal Statistics for 2025

PayPal has 434 million active users as of December 2024.
10.3 million live websites are reportedly offering PayPal around the world.‍
PayPal holds a 45% share of the global payments market, making it the #1 payment option in the world.‍
PayPal scored $1.68 trillion in total payment volume (TPV) in 2024.
PayPal made $31.8 billion in net revenue in 2024.
PayPal has $6.8 billion in free cash flow going into 2025.
PayPal is used in over 200 markets worldwide.

PayPal Growth Statistics

As of the time of this research, PayPal dominates online payment processing and has a market capitalization of $74.44 billion. The fintech giant is the preferred digital payment provider for online, mobile, and peer-to-peer payments.

“We set out at the beginning of 2024 to narrow our focus, improve execution, and reposition the business. One year later, I’m proud that we’ve laid a strong foundation for long-term, profitable growth across the company’s most important areas.” – Alex Chriss, PayPal President and CEO.

434 million accounts currently use PayPal, a YoY increment of 2.1% or 8.8 million in active account holders. This comprises both merchants and consumers.
Over 36 million merchants use PayPal in 200 markets worldwide, a CAGR growth of ~10.76% over the past five years.
PayPal’s payment transactions decreased 3% to 6.619 billion in Q4 2024. But overall, the company’s full-year 2024 payment transactions increased 5% to 26.3 billion.
An average active PayPal account holder performed 60.6 transactions in 2024, a 3% increment from 2023, surpassing industry estimates of 56.
10,262,592 live websites offer PayPal today, and an additional 13,467,117 sites have used PayPal historically.
9.73% or 97,322 of the top 1 million websites offer PayPal.
Roughly 15.67% or 1,607,906 of all websites that offer PayPal at check-out are in the United States, with 519,482 in the UK.
PayPal is reportedly used more frequently for online payment in Germany and Brazil than in the United States.
Nearly half of German consumers used PayPal for in-store or restaurant payments, and 90% reported using it for online payments as of writing.
Germany remains the best market for the digital payment behemoth.
PayPal achieved record market adoption in Germany, the UK, Australia, and Austria in December 2023.
Most US adults use PayPal's mobile payment app.
Compared to other processors, PayPal is the king of online payment at 45% market share, followed by Stripe at 17.15%% market share (Stripe statistics shows the company’s market share recently dropped).
PayPal consumer accounts increased at a compound annual growth rate of 9.71% in 2023, representing 91.8% of all active accounts over the past 5 years.

PayPal Revenue Statistics

PayPal’s Q4 2024 net revenue grew 4% to reach $8.4 billion, and the full-year 2024 net revenue reached $31.8 billion. Increasing transaction and value-added services revenues, and accelerating U.S. and international revenues, drove top-line growth.

“PayPal had a strong finish to a successful 2024 with results that were better than we expected. The improvements we made to branded checkout, peer-to-peer, and Venmo, plus the progress we made on our price-to-value strategy, are beginning to show up in our results.” – Alex Chriss, PayPal President and CEO.

PayPal ended Q4 2024 with $437.8 billion in total payment volume, up 7% on a spot-rate basis and currency-neutral basis. This beats industry estimates by 0.59%.
PayPal’s FY 2024 TPV was $1.68 trillion, a notable 10% increase on a reported and forex-neutral basis.
PayPal processed ~26.3 billion transactions, a 5% uptick in transaction volume.

PayPal’s transaction margin of $3.935 billion represents ~7% increment on a reported basis.
With transaction revenues up 4.2% YoY, PayPal posted an impressive $7.588 billion in transaction revenue, which is 90.7% of net revenues.
Value Added Services revenues stood at $778 million, up 4.7% YoY and 9.3% of net revenues.
Revenue from the US amounted to $4.518 billion, a 2% uptick on a year-over-year basis and 57% of net revenues.
PayPal’s International operations revenue was $3.634 billion, up 7% year over year on a reported basis and forex-neutral basis, and 43% of net revenues.
PayPal’s cash, cash equivalents, and investments (including long-term) as of December 31, 2024, were $15.406 billion.
The two-sided payment network amassed $6.8 billion in free cash flow for 2024 and returned $6.0 billion to stockholders through share repurchases.
PayPal's Board approved a new $15 billion stock repurchase program, inclusive of the $4.86 billion available from its June 2022 program.
PayPal’s Compound Annual Growth Rate of 12.3% over the past five years makes it a favorable investment.

PayPal Security and Trust Statistics

PayPal has established a strong brand reputation by providing users with 24/7 fraud monitoring, financial encryption, and purchase protection. Collaborative research by PYMNTS and FIS reports that 60% of consumers trust PayPal more than their bank for storing payment credentials.

Despite commendable progress in bolstering security, the fintech powerhouse has still faced persistent online fraud over the years.
The most common scams PayPal users face include phishing email/messages, invoice and money request scams, advance fee fraud, overpayment scams, prize winnings, high profit – no-risk investments, fake charities, shipping scams, prepaid shipping label scams, package rerouting scam, business/job opportunities, reshipping packages scam, and remote work scam.
PayPal's 2023 research indicates that businesses using the platform lose about $3.7 million yearly due to fraudulent online transactions.
These companies face an average of 679 chargeback frauds monthly, leading to 31 hours spent investigating and responding to cases.
Item Not Received or Order Not Delivered chargeback is the most reported cause of PayPal chargebacks or claims.
PayPal offers chargeback and fraud coverage, with cost set at a higher per-transaction rate of 0.4% per approved transaction or 0.6% for Effortless Chargeback Protection.

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eCommerce and PayPal

PayPal revolutionized the eCommerce business with its seamless online payment solution and digital products. The payments industry is experiencing tremendous upheavals due to industry regulations and fintech innovations. Mobile wallets are predicted to account for over 50% of all eCommerce transactions by 2026. PayPal stands to gain from these developments with its focus on instantaneous, lightweight, copious payment systems for peer-to-peer, eCommerce, and mobile eCommerce.

PayPal is shifting from being a standalone payment option to offering a comprehensive suite tailored for SMBs.
In 2024, PayPal launched several checkout experiences, such as PayPal Everywhere and PayPal Complete.
These initiatives were said to have reduced latency by over 40% and increased conversion rates by over 100 basis points.
PayPal Complete Payments platform handled 45% of the company's total payment volume for SMBs.
During the 2024 Q4 earnings call, PayPal leadership emphasized a desire to broaden strategic partnerships to further boost the said new products.
Businesses using PayPal have 25% better conversion rates than their cohorts.
Large enterprises that use PayPal see 33% more completed checkouts than traditional payment methods.
Shoppers paying through PayPal spend 12% more than shoppers using other payment methods.
PayPal users purchase 60% more frequently compared to other digital buyers.
85% of PayPal users are millennials.
PayPal has expanded its payment solutions with digital products, such as Venmo, Xoom, Paidy, Honey, and Zettle for point-of-sale transactions targeting emerging trends like peer-to-peer payment, BNPL, social shopping, mobile payments, etc.
Venmo now has over 90 million active users in the US.
Venmo’s monthly active user base grew by 4% in 2024, reaching more than 64 million monthly active accounts.
PayPal expects mid-single-digit annual growth in Venmo’s user base through 2027.
Monetized monthly Venmo active users increased by 24% in 2024.
Venmo debit card total payment volume is expected to rise at over 20% compounded annual growth rate, with “Pay With Venmo” expected to expand at 2x that rate.
PayPal said the number of merchants using Pay with Venmo grew 50% from a year earlier.
PayPal wants Venmo to be the “go-to money movement app” and projects the app can top $2 billion in revenue by 2027.
The last reported Venmo revenue was in 2021 when it made about $900 million.
Venmo is popular among the younger, mobile, and social demographic.
~26% of Venmo users are between 18 and 29 years.
An additional 30% are between 30 and 39 years.
Research shows that more than 84% of consumers have used a peer-to-peer service.
PayPal recently launched PayPal Open, which they say “enables businesses, including developers and partners, to easily discover and integrate commerce enablement tools, ranging from payments to financial services to risk solutions within the PayPal ecosystem.”
PayPal Open integrates with external commerce partners, providing access to vast offerings to help merchants support continuity and scale up.
PayPal Open will be available in the US first before expanding to the UK and Germany in the next year, with additional markets to follow.
PayPal also extended its partnership with Verifone to provide enterprise merchants with seamless omnichannel payment solutions.
This integrates Verifone's in-person payment tools with PayPal's Braintree eCommerce for a flexible, scalable payment system.
The global total purchase value (TPV) for PayPal Pay Later reached 867% since its launch in November 2020.
TPV for PayPal BNPL reached $33 billion in 2024, up 21% year-over-year.
PayPal's buy now, pay later solutions have driven over 2X more purchases than PayPal's standard checkout.
PayPal's acquisition of the browser extension Honey was its largest purchase ever, with a price tag of around $4 billion.
PayPal acquired Honey to simplify online shopping and payments and boost sales for merchants.
PayPal introduced new checkout and guest checkout experiences, with a consumer app for earning cash back to further their category leadership.
PayPal and J.P. Morgan Payments are joining forces to scale this innovation across multiple markets.
PayPal's launch of a US dollar stablecoin called PYUSD attracted an SEC investigation in November 2023.
The investigation is part of a broader regulatory scrutiny of stablecoins, and the outcome remains unknown as of writing.
PayPal has provided small businesses access to over 28 billion dollars in capital since 2013.
PayPal currently has 1,015,000,000 outstanding shares.
PayPal has 24,400 employees on its payroll as of December 2024.

“Our vision is for PayPal to be the commerce platform powering the global economy, and we have the scale, ubiquity, and data advantages to make that happen. In 2024, we returned PayPal to profitable growth."

"We have increased our innovation velocity and are consolidating to one platform to meet the evolving needs of both consumers and merchants. Looking ahead, we expect high single-digit transaction margin dollar growth1 and low teens+ non-GAAP EPS growth by 2027. We have a clear strategy designed to accelerate profitable growth for years to come.” - Alex Chriss, President and CEO of PayPal.

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DISCLAIMER:

This research provides general and factual information as of the time of writing. Chargeflow and its operators/employees assume no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.