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Tom-Chris Emewulu
Growth Marketer
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Chargeflow has obtained its Service Organization Control (SOC) 2 Type 1 certification.

Chargeflow was built from the ground up on a ‘security first’ principle. We hold ourselves to the highest security standards in diligently protecting your data with modern security measures and industry best practices.

In that light, we’re thrilled to share that we’ve successfully obtained our Service Organization Control (SOC) 2 Type 1 certification.

“Data privacy and security are foundational principles in our work at Chargeflow. Protecting our users’ data is our top priority, which is why Chargeflow operates on a military-grade data security protocol. Obtaining the SOC 2 attestation is part of our ongoing efforts to ensure that our users’ data are safe and secure.” – Chargeflow’s CEO and co-founder Ariel Chen.

What Is SOC 2 Type 1?

The American Institute of Certified Professional Accountants (AICPA) developed SOC 2 certification as the gold standard in security compliance for software-based companies. The SOC 2 system affirms a company’s ability to effectively safeguard the privacy and security of customer and client data and prevent vulnerability to critical data leaks.

Passing the SOC Type 1 audit conducted by Dansa D’Arata, using Vanta, an automated compliance and security platform, means that Chargeflow’s policies and processes for handling customer data ticks all the boxes in international data security standards.

Security-conscious vendors who use or intend to use Chargeflow to automate and recover chargebacks can rest assured of the company’s commitment to ensuring safe and secure interactions between businesses and their prospects.

Why Is Chargeflow’s SOC 2 Attestation Crucial to You?

We established Chargeflow to help eCommerce merchants recover false chargebacks on autopilot. And we’ve done a fantastic job by enabling eCommerce businesses, from small to large entities, to automatically recover and prevent chargebacks for their business.

We want to ensure that every aspect of your business that connects with our platform receives the best care. Hence, obtaining an independent security standard that shows our good faith, underpinned by trusted business practices and security standards, is crucial for us.

The SOC 2 Type 1 compliance certification shows our unwavering commitment to ensuring the most stringent security, availability, and confidentiality standards. Aside from the SOC 2 Level 1 validation, Chargeflow is in the process of obtaining SOC 2 Level 2, GDPR, and CCPA compliances.

Learn More About Security at Chargeflow

We hope this significant milestone gives your team more peace of mind about how much we cherish your trust in us. We will do everything we can to ensure your data is safe and secure. Always. To learn more about security at Chargeflow, click here.

FAQs:

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Simple Integrations

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Success-Based

You get charged only when we help settle a dispute in your favor.

ChargeResponse®

ChargeResponse® uses smart algorithms to generate the most comprehensive evidence response, with industry-leading recovery rates.

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Security

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With a fully-featured, automated dispute management solution that offers flexible workflows and unique features such as ChargeScore®, ChargeResponse®, along with our ROI guarantee and actionable analytics, all of your dispute needs are met in one simple platform.