We are happy to announce that Chargeflow has officially achieved SOC 2 Type II certification! This is a significant milestone as it represents one of the highest standards in security and demonstrates our dedication to data privacy and compliance excellence. As a company that processes high volumes of sensitive transaction data, safeguarding our customers’ information is our highest priority. 

Achieving SOC 2 Type II compliance is more than just a certification – it’s a transformative milestone for businesses relying on Chargeflow for secure chargeback automation.  This milestone paves the way for Chargeflow to expand partnerships with larger enterprises, ensuring their confidence in our ability to protect, manage, and process sensitive payment data securely.

What is SOC 2 Type II Compliance?

SOC 2 (Service Organization Control 2) is a rigorous cybersecurity framework designed by the American Institute of CPAs (AICPA). It ensures that companies implement strong security, availability, processing integrity, confidentiality, and privacy controls to protect customer data and maintain trust in cloud-based services, making it a “gold standard” security seal of approval for technology companies. While SOC 2 is prevalent in the US, other global standards such as ISO 27001 are more common in Europe and Japan.

Why SOC 2 Compliance Matters for Our Customers

• Trust & Transparency: Chargeflow is a verified secure partner, ensuring data security and compliance with industry regulations.
• Compliance Readiness: Merchants benefit from SOC 2’s rigorous security controls, helping them meet privacy regulations like GDPR and industry security frameworks.
• Enhanced Chargeback Security: SOC 2 compliance ensures chargeback dispute data remains encrypted, protected, and audit-ready, reducing the risk of data manipulation or unauthorized access. 
• Enterprise-Ready Security: Many large businesses and financial institutions require SOC 2 certification as a mandatory vendor approval criterion — Chargeflow’s compliance removes security hurdles, streamlining procurement and vendor onboarding. 

What Does the SOC 2 Audit Cover & Its Impact on Chargeback Security

SOC 2 compliance ensures Chargeflow maintains strict security controls to protect chargeback data, minimize fraud risks, and support operational resilience:  By adhering to the highest security and operational standards, Chargeflow enhances the integrity, reliability, and security of chargeback automation for merchants. 

The SOC 2 audit thoroughly examines the Trust Service Criteria, ensuring Chargeflow upholds stringent security controls, maintains operational resilience, and protects customer data.

‍Here is an overview of what it covers:‍

• Security: Protects system resources against unauthorized access.
• Availability: Ensures systems are operational and accessible, implementing disaster recovery plans, and creating robust backup and redundancy strategies. Chargeflow follows SOC 2 guidelines for system availability, implementing redundancy, and proactive monitoring to reduce downtime risks.
• Confidentiality: Protects sensitive information from unauthorized disclosure through encryption at rest and in transit and strict role-based access controls.
• Processing Integrity: Ensures system processing is complete, accurate, and timely, with audit trails of system transactions maintained. Chargeflow integrates real-time monitoring and automated validation to prevent errors.
• Privacy: Collects, uses, retains, and discloses personal information in compliance with privacy principles. Chargeflow follows industry-leading privacy policies to protect user data. 

SOC 2 Compliance Strengthens Chargeback Security

• Secure Chargeback Data Handling: Chargeflow applies SOC 2 security controls to ensure chargeback data remains protected, encrypted, and access-controlled, minimizing risks of unauthorized access or data compromise.
• Reliable Chargeback Processing: Chargeflow ensures high availability and operational continuity through SOC 2-compliant redundancy measures and proactive system monitoring, reducing the risk of disruptions that could impact chargeback resolution. 

Chargeflow’s SOC 2 Advantage

• Enterprise-Grade Security & Compliance: Chargeflow’s SOC 2 certification ensures that our security measures meet rigorous industry standards. This certification ensures that businesses can trust Chargeflow for secure chargeback automation, while also simplifying enterprise vendor approvals by demonstrating compliance with security frameworks.
• Seamless Security & Procurement Integration: SOC 2 compliance streamlines Chargeflow integration into enterprise security frameworks, removing compliance barriers and expediting security approvals.

• Streamlined Compliance Documentation: Chargeflow’s automation and AI-driven compliance tools allow customers to review documentation and data within hours, simplifying vendor approvals.

Chargeflow’s Ongoing Security Commitment & Compliance Excellence

Chargeflow’s SOC 2 compliance goes beyond certification – it’s a commitment to continuous security improvements and enterprise trust. With proactive audits, continuous monitoring, and strong data protection policies, Chargeflow ensures businesses can securely and seamlessly manage chargeback automation.

Chargeflow simplifies enterprise security approvals with automated compliance documentation and streamlined vendor onboarding. Our real-time threat detection, regular third-party audits, and security enhancements ensure we stay ahead of evolving risks while maintaining strict compliance with industry standards. 

Chargeflow’s SOC 2 compliance delivers enterprise-grade security, reliability, and seamless compliance integration for chargeback automation. 

If you want to see Chargeflow’s SOC 2 Type II documentation, please visit our Trust Center for more information.